[offshore_accordion][offshore_accordion_panel title=”Competency Definition” open=”yes”]It can be defined as personal willingness and ability to effectively work in, and adapt to change such that new ideas and solutions are encouraged and recognized while maintaining focus and composure. Being adaptable means one needs to look at different ways of doing things, learn new approaches and be able to shift priorities to meet the dynamic requirements of the environment[/offshore_accordion_panel][offshore_accordion_panel title=”Behavioural Indicators”]
Perseveres in the face of disappointment, hostility or adverse conditions; resists dwelling on disappointments; motivates self to make the best of things. |
Acknowledges that people are entitled to their opinions, and accepts that they are different. |
Open to doing things a new way |
Stays positive when change is introduced. |
Works creatively within standard procedures to fit a specific situation. |
Steps into co-workers’ tasks when needed or required. |
Takes on new tasks. |
Accepts change even when there is ambiguity. |
Changes one’s approach as required to achieve intended outcomes. |
Prioritizes actions effectively in order to respond to numerous, diverse challenges and demands. |
Manages emotions during times of change or stress. |
May apply special techniques to manage situations involving stress or change. |
Changes the overall service plan and implements new practices when original approach and assumptions are no longer valid. |
Smoothly handle multiple demands, shifting priorities, and rapid change |
Adapts responses and tactics to fit fluid circumstances |
Adapts to project and team needs – stretches to support others |
Adapts to change in customer requirements without getting irritated |
Willing and Able to take responsibility in other domains |
Switches working style to suit conditions specifically vis-à-vis customer |
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Level 5 | Able to shift strategic focus and activities quickly in response to changing organizational priorities. Handles ambiguous or incomplete information effectively. Encourages and supports flexibility and its development |
Level 3 | Creates an atmosphere which encourages flexibility, new ideas and approaches. Adapts behavior to accommodate the needs of team members and clients with different backgrounds. Switches focus between projects when changes in priorities or other factors require it |
Level 1 | Shifts operational focus to reflect changes in organizational priorities. Maintains operational effectiveness in changing circumstances and environments. Switches focus between tasks when changes in priorities or other factors require it. Demonstrates an openness and receptivity to new ideas and approaches |
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