[offshore_accordion][offshore_accordion_panel title=”Competency Definition” open=”yes”]It is the competency which enables a person to act in his or her own best interest, to stand up for herself or himself, without undue anxiety, to express honest feeling comfortably, or to exercise personal rights without denying the rights of others[/offshore_accordion_panel][offshore_accordion_panel title=”Behavioural Indicators”]
Makes job and career decisions on his own |
Trusts one’s own judgment, to set goals and work to achieve them, asks for help from others, comfortably participates socially. |
Says `No’, sets limits on one’s time and energy, responds to criticism, putdowns or anger, defends one’s opinions. |
Disagrees, shows anger, shows affection or friendship, admits fear or anxiety, expresses agreement, or support, is spontaneous, all without painful anxiety. |
Express opinions, to work for change, to respond to violation of one’s own rights, or those of others. |
Accomplish the above personal expressions, without unfair criticism of others, without hurtful behavior towards others, without name-calling, without intimidation, without manipulation, without controlling others. |
Looks directly at the person while speaking |
persistent and sticks to the point of the discussion, keeps saying what he wants to say, and ignores all side issues brought up by the person he wants to assert himself to. |
Facial expression says the same thing his words are saying |
Listens to the clues other people give about themselves thus showing an interest in things important to them and making it easier for them to talk about themselves |
Doesn’t respond to critic’s statements with denial, defensiveness, or counter-manipulative criticism of own, but instead, breaks the manipulative cycle by actively prompting more information from the critical person in a low key, unemotional manner. |
Accepts own errors and faults without apologizing and agreeing with criticisms of own negative qualities. |
Offers a workable compromise to the other person, or to cooperates when offered one. |
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Level 5 | Is always clear about what he wants and how much he can give in. Listens to others views carefully, and gives the other person chances to express himself. Can get his views across even in front of top management. Makes his job-related decisions on own. Does not indulge in self-doubt mostly. |
Level 3 | Asserts himself with force in matters related to tasks and own departmental issues. Listens attentively to his juniors and team members when they talk. Can be forced or cowered down in front of authority. |
Level 1 | Does not believe that he has the right to be assertive. Highly anxious/fearful about being assertive. Lacks the social skills for effective self-expression. At times expresses himself violently and rashly, and at times gives in without any discussions at all. Does not express his views but quietly does what others ask him to do. |
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