[offshore_accordion][offshore_accordion_panel title=”Competency Definition” open=”yes”]This involves the inclination to rebound quickly from setbacks, and continuously use feedback to improve our own performance, to reflect on past experiences in order to manage and continually learn. It involves a drive to remain competent through continuous self evaluation, learning from mistakes and successes, seeking to and accepting more and more responsibilities, self-initiated learning, etc.[/offshore_accordion_panel][offshore_accordion_panel title=”Behavioural Indicators”]
Remains positive and addresses difficulties |
Takes responsibility |
Learns from mistakes and successes |
Seeks input from others |
Able to provide reasons for the lack of success, which may or may not involve self. |
Positively accepts constructive feedback |
When faced with difficulties or changes, re-addresses the situation in order to persevere. |
Re-energizes after encountering a significant hurdle. |
Analyzes situations on an ongoing basis to improve own performance. |
Uses analysis of previous situations to make informed decisions and take action. |
Examines successes and failures by bringing others together to assist in defining specific problems and present solutions. |
Stays composed, positive, and unflappable even in trying moments |
Thinks clearly and stays focused under pressure |
Persists in seeking goals despite obstacles and setbacks |
Operates from hope of success rather than fear of failure |
See setbacks as due to manageable circumstance rather than a personal flaw |
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Level 5 |
Seeks feedback from others with the intent of self-improvement. Approaches new situations with a positive outlook, despite previous disappointments. Acknowledges areas where expectations about own service delivery, performance or interpersonal interactions are not met. Designs a personal action plan to address own issues constructively and decisively. Motivates others around him to seek self-development channels. Is a hands-on-person and takes initiatives to seek out newer challenges and training sessions, rather than wait for the organization to arrange something for him. |
Level 3 |
Acknowledges personal responsibility for outcomes, even when not all elements of a situation are within direct control but could have been personally managed. Does not seek feedback, but improves upon himself if specifically pointed out to him. Attends training programs and accepts more responsibilities in own area of work, but does not personally seek them himself. |
Level 1 |
Is averse to taking on more responsibilities and has to be coaxed by superiors to take on more responsibilities. Waits for opportunities to come and does not seek them out himself. Reacts when he is given feedback about self. Does not reflect on previous experiences and commits the same mistakes again and again. |
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