[offshore_accordion][offshore_accordion_panel title=”Competency Definition” open=”yes”]IT can be defined as the ability to keep functioning effectively when under pressure and maintain self control in the face of hostility or provocation.[/offshore_accordion_panel][offshore_accordion_panel title=”Behavioural Indicators”]
Remains calm under stress. |
Can effectively handle several problems or tasks at once. |
Controls his/her response when criticized, attacked or provoked. |
Maintains a sense of humor under difficult circumstances. |
Manages own behavior to prevent or reduce feelings of stress. |
[/offshore_accordion_panel][offshore_accordion_panel title=”Scoring”]
Level 5 |
Maintains high energy level so as to rise to occasions when situation demands. Comes up with a set of solutions for problem statement & often takes decision on merit. Stays level headed & maintain composure during crisis situation |
Level 3 |
Stretches whenever required; needs long breaks in -between. Needs to be encouraged & supported during crisis. Comes up with alternatives in crunch situations; needs help in deciding. Maintains composure in crisis; has to be supported time to time. |
Level 1 |
Always looks worn out; follows instructions but not seen as effective. Responds to the situation with emotion and impulse. Displays lack of understanding of issues and requires assistance. Avoids decisions and needs to be helped constantly. |
[/offshore_accordion_panel][/offshore_accordion]