[offshore_accordion][offshore_accordion_panel title=”Competency Definition” open=”yes”]It is the ability to understand and communicate how the work unit’s efforts fit into the organization’s goals; in diagnosing problems, consider the interrelationships of organizational units and functions; recognize the ripple effects that can occur from any given change or decision; assess actions for their effects within and outside the work unit.[/offshore_accordion_panel][offshore_accordion_panel title=”Behavioural Indicators”]
Aware of purpose, process, procedure and outcomes of one’s work. |
Able to explain how one’ s work contributes to organization mission |
Personally models a system perspective in his/her work and encourages and rewards it in others. |
Responds across functions and makes linkages |
Thinks in system-wide, cross-boundary terms before setting out on a project or problem-solving initiative. |
Understands the whole process as one unit |
Breaks down each process and activity as an input, output or throughput process |
Advocates that others in the organization think as he does |
Identifies cross-group opportunities |
Makes linkages between departments and suggests role definitions based on that. |
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Level 5 |
Focuses on the agency as a “system” where changes in one place in the agency can have significant ripple effects elsewhere inside and outside the agency. Uses this perspective to prevent or diagnose problems, as well as to find “leverage” points that will have the maximum positive effects throughout the organization. Personally models a System perspective in his/her work and encourages and rewards it in others. |
Level 3 |
Responds across functions and makes linkages. Proactively offers own resources to other teams and functions. Ensures timely exchange of information and learning’s Thinks cross-boundary before setting out on a project or problem-solving initiative. Uses inter-function linkages to raise performance to new levels. |
Level 1 |
Thinks and acts locally and mostly thinks about the impact of a project, process and initiative on own’s team or function rather than the whole system at large. Provides information and resouces to other teams when asked. Assists them even if it has no direct benefit to them. And has potential to understand the consequences of own for other functions |
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